FAQ

Questions & Answers

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How quickly can you collect a parcel after booking?

In most UK coverage areas we can arrange same-day collection. Exact pickup windows depend on postcode, package size, and booking time.

Do you provide tracking for every shipment?

Yes. Each active consignment receives tracking updates from dispatch to final delivery with proof-of-delivery confirmation when completed.

What items can you deliver on same-day service?

We handle documents, parcels, boxed goods, and business freight that meet our size and safety requirements. Restricted and hazardous goods are excluded unless pre-approved.

Do you cover multi-drop routes for businesses?

Yes. We plan and run scheduled multi-drop routes for retail, e-commerce, and B2B operations with route optimization and delivery reporting.

How can I contact support about an active order?

You can call our team on +44 3301337030 or email Info@skylitelogisitics.com with your tracking reference for immediate assistance.

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Info@skylitelogisitics.com +44 3301337030